Ordering and checkout

Go to checkout and upload your document. Choose a service (proofreading, editing, and so on) and a turnaround for it, then enter your email and pay.

You can add more than one document to the same order, each with its own service and turnaround. Once payment goes through, we start work straight away.

You can pay by card through Stripe, or with PayPal. Apple Pay and Google Pay are also available on supported devices and browsers, shown as options inside the card payment box.

Choose whichever method suits you at the payment step of checkout.

A decline usually comes from your card issuer, not from us. Check your card number, expiry date, and CVC are correct, and that you have sufficient funds.

If it still fails, try another card, or use PayPal, Apple Pay, or Google Pay instead. Your bank can tell you why a specific attempt was blocked, and you can also contact us if the problem continues.

Yes. Enter your discount code in the cart at checkout and it applies to your order total before payment.

Each code has its own terms, such as an expiry date, so check the code still works if it is not accepted.

Yes. If you leave checkout before paying, your cart is saved. Sign in and go to your dashboard, where you can resume the order and pick up where you left off.

Your documents and choices from before stay in place, so you do not need to start again.

At checkout, each document has its own notes field. Use it to tell your editor anything specific, such as your subject area, referencing style, or a passage you want them to look at closely.

Notes are per document, so if you upload more than one file, add separate notes for each.