Assignments and delivery

Some work is assigned to you directly, and it appears in your work queue waiting for your acceptance. Other work goes out as a broadcast offer to several writers at once, and whoever claims it first gets it.

Either way, you see the brief before you accept, so you know what you are taking on.

Yes. If a direct assignment does not suit you, you can reject it, and you give a short reason when you do.

Rejecting an assignment returns it to the team, who can then assign it to another writer.

Every assignment gets two files back: a clean copy with your changes accepted, and a tracked-changes copy showing every edit. Follow the service playbook for the document’s service while you work.

When you submit, you attest that you have checked the playbook items for that service. This is recorded against your submission.

Your due time sits inside the customer’s turnaround window, not at the end of it. This leaves room for admin review before the customer’s own deadline.

You see your due date and time on the assignment itself, so there is no need to work it out yourself.

Once you submit your clean and tracked files, the team reviews them. If everything checks out, we approve and deliver the work to the customer.

If something needs another pass, we send it back to you with revision notes explaining what to fix.