Files and formats

Supported document types, word counts, and supporting files.

Which file types can I upload?

You can upload Word (.docx, .doc), PDF (.pdf), PowerPoint (.pptx, .ppt), OpenDocument (.odt), Rich Text (.rtf), plain text (.txt), LaTeX (.tex), and Markdown or AsciiDoc (.md, .adoc, .asciidoc).

What you get back depends on the format. Word, OpenDocument, RTF, Markdown, and AsciiDoc documents come back as a tracked-changes copy plus a clean copy. PDFs come back as one annotated PDF, since we cannot make direct edits to a PDF. PowerPoint files come back as one clean, edited copy.

How do you count the words in my document?

We measure the word count automatically as soon as you upload your document at checkout. This count sets the price for per-word services.

You do not need to count the words yourself or enter a figure.

Can I attach supporting files?

Yes. At checkout, you can attach supporting files to a document, such as a style guide or a reference file. These are for context only: they are not priced, not word counted, and not edited.

Your editor can view them alongside your main document while they work.

Can you handle LaTeX projects?

Yes. Upload your main .tex file as usual, then attach the rest of your project, such as figures, a .bib file, or a .sty file, as one .zip archive.

You get back an edited .tex file ready to use, plus a Word copy with all changes tracked.

Didn’t find your answer? Contact us.