Why was my payment declined?

A decline usually comes from your card issuer, not from us. Check your card number, expiry date, and CVC are correct, and that you have sufficient funds.

If it still fails, try another card, or use PayPal, Apple Pay, or Google Pay instead. Your bank can tell you why a specific attempt was blocked, and you can also contact us if the problem continues.

Didn’t find your answer? Contact us.